Quotes and payments

Your quotation lists each item with its quantity, unit price and total, any extra charges such as sampling, packaging or shipping, the total in the quotation currency, the commercial terms, a recap of your request and the date until which it is valid.

Every quotation shows a Valid until date. You can accept it up to that date. After it, the quotation expires and you can ask us for an updated offer. We do not send an email when a quotation expires, so keep an eye on the date.

Open the View and accept online link in your quotation email. There you can download the PDF, accept the quotation, decline it or send us a question. Your answer is recorded at once, and nothing is charged when you accept.

Bulk orders: 30% advance payment to confirm the order and begin production. 30% during production after the customer has reviewed the work-in-progress update. Final 40% after the goods have passed quality control and are ready for shipment. Pre-paid (physical) samples require 100% payment in advance; pre-production samples are free.

The payment method is confirmed on your quotation or invoice; methods may include bank transfer, PayPal and Western Union. Nothing is paid on our website. Pay only to the account stated on your quotation or invoice, and contact us first if payment details ever look different.

Yes, discounts are available for bulk and repeat customers. The price per piece falls as the quantity per design grows, and your quotation shows the price for your quantity, with any discount on its own line.

When you order with the Order Builder, choose Bank transfer on the next page. We email you the invoice for the 30% advance with our payment details, and your order is confirmed when the advance arrives. Nothing is paid on the website.

There are two kinds of sample. A pre-production sample is free: we make it after you place your order and pay the 30% advance, and you approve it on photos, videos or a video call. A pre-paid (physical) sample is paid in advance, made in about 5 to 7 days and shipped to your door.

Use a Request a quote button, the contact form, email or WhatsApp to send us your product, quantity, branding and delivery country. The quote form also asks for your sample type and your tech pack or idea. We reply within one working day with questions, options and a quotation.

Shipping is calculated from the weight of your order and is the same for every country. You see the cost in US dollars on the product page, in your bag and in your quotation, and the final weight and cost are confirmed before shipment.

A pre-production sample is free. A pre-paid (physical) sample is shown as its own line on your quotation and paid 100% in advance; its cost is deducted from your order if the order is 1,000 pieces or more. Its shipping is charged separately and is not refundable.

Prices are per piece and fall as the quantity per design rises. Product pages show estimated prices for several quantity ranges. Your quotation confirms the final price for your fabric, branding, packaging and quantity.

Your quotation sets out the price and the commercial payment, production and shipping terms. Once you accept it and approve the details, you make the 30% advance payment to confirm the order and begin production.