Accessibility Policy

Effective Date: 10/7/2025

At Mr. Balaclava, we strive to provide and maintain accessibility across our website. Everyone should enjoy a seamless browsing experience, no matter their ability or disability. All individuals should be allowed to provide feedback. This way they will be heard and their experience can be improved toward a growing and more inclusive website. This Accessibility Policy will address the measures taken to ensure the website’s accessibility. All content, products, and services must be easily reached. Prior to our policies, standards, and everyday practices must be the Web Content Accessibility Guidelines (WCAG) 2.1 and the World Wide Web Consortium (W3C). This way we can ensure that we followed growth benchmarks before public policy.


1. Commitment to Accessibility

1.1 Our Accessibility Goals

As part of our mission, we will prioritize the following: – Providing equal access: Everyone should be able to browse the website, including and especially, those living with disabilities. – Meeting legal standards: The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act will be followed. – Improving usability: The functional design of the website will be improved in a way that will address the overall user experience.

1.2 Ongoing Improvements

Initiatives to improve our site’s accessibility and align with the WCAG 2.1 guidelines are currently in progress. We’ll continue to evaluate our site and implement changes to enhance inclusivity and accessibility.


2. Key Accessibility Features

2.1 Text Alternatives for Images

Screen readers assist visually impaired users by describing images. We strive to ensure that every image on the website has descriptive text that explains the image.

2.2 Keyboard Navigation

All site features can be accessed and navigated with only a keyboard. Users can go through the links, buttons, forms, and other site elements and functions in the absence of a mouse. This accessibility level targets people with mobility disabilities.### Video and Audio Content

For any digital audio or video content posted on our website:

  • We try to provide video subtitles and closed captioning to make content accessible to people with hearing disabilities.
  • We provide audio transcripts to assist people who have hearing difficulties and also to help those who may want to read rather than listen.

Color Contrast

We ensure that people with visual impairments, including color blindness, are able to read content. We follow the WCAG color contrast guidelines to ensure that the text stands out against the background.

Resizable Text

Our website is responsive and provides the ability to change text to accommodate preferences. Website text can be adjusted with the browser text controls.

Skip Navigation

We provide skip navigation to help all users, particularly those using screen readers or keyboard commands, to more easily skip repetitive content and to access the page’s primary content.


3. Accessibility Standards

3.1 Web Content Accessibility Guidelines (WCAG)

We have a commitment to keeping up with the accessibility standards integrated in the Web Content Accessibility Guidelines (WCAG) 2.1. The WCAG 2.1 guidelines are the universally accepted standards on accessibility. We make every effort to meet at least Level AA compliance with WCAG 2.1 guidelines which includes accessibility to people with various disabilities, including vision, hearing and speech disabilities, cognitive disabilities, and physical disabilities.


4. User Feedback and Assistance

4.1 Feedback

We are actively trying to make the website more accessible and would appreciate any comments users may have. If you are experiencing any difficulties or challenges in using our website, we would like to hear from you. This would help us make our site more accessible.

You can reach us at:

  • Emailcontact@mrbalaclava.com
  • Phone: +923016889858
  • Address: Ajmal Gardan Phase 2, 51310 Sialkot, Punjab, Pakistan

4.2 Accessibility Assistance

If you need help in using our website or have difficulties in accessing the pages, please reach out to our customer support and we will do our best to make the appropriate changes to ensure you can get the content you need.


5. Compatibility with Assistive Technologies

We are responsive to the needs of users of assistive technologies. These include:

  • Screen readers: Assistive technology for people with visual impairments that “reads” the content of the webpage.
  • Voice recognition software: Allows people to control the computer and navigate the webpage with speech.
  • Magnification software: For users with low vision to assist in content viewing.

Our staff regularly checks for compatibility with these and other assistive technologies.


6. Limitations and Exclusions

Despite our efforts to make our website accessible, certain content and third-party integrations may present challenges. For instance:

  • Third-party content: We may show third-party content (e.g., embedded videos or external widgets) that may not be fully accessible. We are collaborating with these content providers to improve compatibility with our accessibility criteria.
  • Legacy content: Older content or outdated features may not meet current accessibility standards, but we are actively working on updating these.

We are aware of these issues and are finding ways to provide all users with a completely usable interface.


7. Legal Compliance

7.1 Compliance with Accessibility Laws

We are working toward compliance with the following laws pertaining to accessibility:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • European Accessibility Act (EAA) (if applicable)

All of these statutes require businesses to provide reasonable adaptations to persons with disabilities. We will continue to make the necessary adaptations in the design and upkeep of our site.

7.2 Ongoing Improvements

We understand that accessibility is a continual process and are determined to enhance our site in ways that will make it as accessible as possible. Our objective is to provide all users the ability, and a positive experience.


8. Changes to This Accessibility Policy

We will continue to make changes to this Accessibility Policy to provide better accessibility, and in anticipation of technology and laws that require changes. All changes will be made on this page and will have a revised Effective Date. We suggest that users check this page frequently to understand our commitment to accessibility.


9. Contact Information

For inquiries regarding this Accessibility Policy, website accessibility, or any questions, concerns, and suggestions, please get in touch with us at:

Emailcontact@mrbalaclava.com

Phone: +923016889858

Address: Ajmal Gardan Phase 2, 51310 Sialkot, Punjab, Pakistan

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